The operator of YOUniverse is Universal Music GmbH, Stralauer Allee 1, 10245 Berlin ("Universal Music"; "we"). Imprint as well as information on security and privacy are available at: https://www.universal-music.de/rechtlichehinweise/sicherheit-und-datenschutz. The platform is aimed at users who are a legal resident in Germany, Austria or Switzerland, as well as in other European countries.
User is any natural person who enters the YOUniverse on the YOUniverse website ("Entering the YOUniverse") and thus uses the provided platform.
The YOUniverse can only be used if the user is 16 years old or has the consent of the legal guardian(s)/parent(s).
The decision as to which functions, contents and/or services are offered in the YOUniverse (individually and collectively referred to as "Contents") is made independently by Universal Music. The user has no right to access or use certain contents. This also applies if Universal Music has announced this content in advance.
The use of the YOUniverse is possible without opening an user account. Under certain circumstances, the user may be asked for some information (e.g. a user name). This information may be visible to other users.
It is possible for the user to participate in voice chats or audio conversation ("voice chat") with admins and/or hosts in the context of an event. To do so, the user must submit a request to open a voice chat to an admin/host of an event. Only after acceptance by the admin/host a voice chat can start. In this context, the YOUniverse Community Guidelines must be observed and complied with.
It is also possible for the user to communicate with other users via the chat function. By using the chat function, the user name is publicly visible. Here, too, the YOUniverse Community Guidelines must be observed and complied with.
All texts, images, graphics, sound recordings and/or videos displayed via the YOUniverse are subject to the protection of German copyright and other protective laws. Universal Music is exclusively entitled to all rights to the content provided. However, the user is allowed to download the selfie video and use it exclusively for non-commercial purposes on his social media.
The general use of the YOUniverse Website is free of charge for the User. However, Universal Music reserves the right to grant access to selected, exclusive events only if the User is in possession of a valid ticket. Separate terms and conditions will then apply to the purchase of Tickets.
The European Commission provides a platform for out-of-court online dispute resolution (so-called OS platform) under https://ec.europa.eu/consumers/odr/. We point out that we are not obliged to participate in a dispute resolution procedure before a consumer arbitration board and do not participate in a dispute resolution procedure before a consumer arbitration board.